Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.dubleventures.com.

By providing us with your data, you warrant to us that you are over 13 years of age.

DUBLE Ventures is the data controller, and we are responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).

• Phone Number: (980) 281-2447
• Email: info@dubleventures.com

Personal data means any information capable of identifying an individual. It does not include anonymized data. We may process the following categories of personal data about you:

Communication Data: any communication you send to us via the contact form, email, text, social media or any other channel. We process this data to communicate with you, for record keeping, and for the establishment, pursuance or defense of legal claims. Lawful ground: legitimate interests.

Customer Data: data relating to purchases of goods and/or services such as your name, title, billing/delivery address, email, phone, contact details, purchase details, and card details. We process this data to supply the goods and/or services you have purchased and to keep records. Lawful ground: performance of a contract.

User Data: data about how you use our website and any online services, plus content you post. We process this to operate our website, ensure relevant content, maintain security and back-ups, and enable publication and administration. Lawful ground: legitimate interests.

Technical Data: IP address, login data, browser details, length of visit, page views, navigation paths, time zone, device technology. Source: our analytics tracking. We process this to analyze use, administer and protect our business, deliver relevant content/advertising, and understand effectiveness. Lawful ground: legitimate interests.

Marketing Data: preferences in receiving marketing and communication preferences. We use this to enable promotions, deliver relevant content/ads, and measure effectiveness. Lawful ground: legitimate interests.

We may use Customer, User, Technical, and Marketing Data to deliver relevant website content and advertisements (including Facebook ads or other display advertising) and to measure effectiveness. We may also use such data to send marketing communications. Lawful ground: consent or legitimate interests.

We do not collect any Sensitive Data about you. Sensitive data refers to details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data. We do not collect criminal conviction or offense information.

Where we are required to collect personal data by law or under a contract and you do not provide it, we may not be able to perform the contract. We will notify you if we have to cancel a product or service for that reason. We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose. We do not carry out automated decision making or automated profiling.

Our lawful ground for sending marketing is either your consent or our legitimate interests. Under the Privacy and Electronic Communications Regulations, we may send marketing communications if you (i) made a purchase or asked for information about our goods/services, or (ii) agreed to receive marketing and have not opted out. You can opt out at any time via the opt-out links in any marketing message or by emailing us. Opting out of marketing does not apply to personal data provided as a result of other transactions, such as purchases or warranty registrations.

We may share your personal data with: service providers who provide IT and system administration; professional advisers including lawyers, bankers, auditors, and insurers; government bodies that require us to report processing activities; and third parties to whom we sell, transfer, or merge parts of our business. We require all third parties to respect the security of your personal data and treat it in accordance with the law.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We allow access only to employees and partners with a business need to know, and they may only process your data on our instructions and must keep it confidential. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator if legally required.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. For tax purposes, the law requires us to keep basic information about our customers (Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances we may anonymize your personal data for research or statistical purposes.

Under data protection laws, you have the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability, and (where consent is the lawful ground) to withdraw consent. To exercise any of these rights, email us at info@dubleventures.com. You will not have to pay a fee in most circumstances. We try to respond to all legitimate requests within one month.

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from DUBLE Ventures regarding our services, appointments, updates, and marketing communications.

Message Frequency: Message frequency may vary. You may receive up to 4 messages per month, though the actual number depends on your interactions with us and the services you use.

Rates: Message and data rates may apply based on your mobile carrier plan. DUBLE Ventures does not charge you for receiving text messages; standard carrier rates apply.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending marketing text messages to your number. You may also contact us at info@dubleventures.com or (980) 281-2447 to request removal from our SMS list.

Privacy of Mobile Information: Your mobile phone number and consent status are collected solely for the purpose of delivering SMS communications. We do not share, sell, rent, or otherwise disclose your mobile information to third parties for their marketing purposes.

Help & Support: For assistance with SMS communications, reply HELP to any message or contact us at info@dubleventures.com or (980) 281-2447.

No Transfer of Mobile Data for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.